1. Data controller
Woxelapro S.R.L., a company registered with FUNDEMPRESA under number 00471829-A, NIT 4093821026, with registered office at Calle Rosendo Gutiérrez No. 482, Multicentro Building, Floor 7, Office 7B, Sopocachi, La Paz, Bolivia, is responsible for the data collected on this site. You can contact us at contacto@woxelapro.com.
2. Data we collect
We collect only the data needed to answer enquiries and operate the platform: name, email and the content of the message you send through the contact form. We also process limited technical data (IP address, browser type, language, pages visited) which only triggers measurement or personalisation when you give consent through the cookie banner.
3. Purposes and legal bases
We process your data to respond to your enquiries (pre-contractual measures), to maintain the security and integrity of the site (legitimate interest) and, when you authorise it, for usage analytics and personalised advertising through Google Ads (consent). You can withdraw consent at any time from the "Cookie preferences" link in the footer.
4. Data retention
Form data is kept for as long as needed to handle your request and, where applicable, for the prescription period of legal or contractual obligations under Bolivian law, with a maximum of five (5) years from the last contact. Cookie preferences are stored for up to 12 months or until you change them.
5. Recipients and transfers
Data is processed within Woxelapro and by technology providers offering hosting, email and, if you authorise it, advertising measurement services (Google LLC). Some providers may process information outside Bolivia, applying appropriate contractual safeguards. We never sell personal data.
6. Your rights
You may request access, rectification, update, deletion, objection and limitation of the processing of your personal data, as well as withdraw your consent. To exercise these rights write to us at contacto@woxelapro.com stating your request. We will respond within a reasonable time, free of charge, and reserve the right to verify your identity before acting.
7. Security
We apply reasonable technical and organisational measures to protect information: TLS encryption, access controls, activity logs, backups and periodic provider reviews. However, no system is absolutely infallible and we invite you to notify us of any incident you detect.
8. Cookies and consent
The use of cookies on woxelapro.com is governed by the Cookie Policy and our implementation of Google Consent Mode v2. By default, advertising and analytics storage are denied until you decide to activate them.
9. Changes to this policy
We may update this policy to reflect legal or platform changes. We will publish the new version on this page indicating the date of update. If the changes are substantial, we will highlight them prominently at the beginning of the document.